After crisis talks between those with annual sites and Alpine Council earlier this week, Queensland-based Australian Tourist Park Management has announced it will bring in new managers and again allow a bakery and ice cream van access to the Bright Holiday Park.

Melbourne-based Norman Borg was one of more than 40 people with yearly sites at the park to attend this week’s council meeting.

“We wanted to demonstrate that this was a serious issue,” he said.

“The result has been a minor victory but most important to all of us that call Bright our second home was the support of councillors during this dispute.

“They put park management on notice that what was happening was just not good enough.”

Council chief executive Ian Nicholls said he was pleased management had responded to the ongoing concerns.

“(Park management) understand that customer service issues must be urgently addressed and have agreed to conduct a full review of procedures and management, with a focus on a high quality of customer handling and communication,” he said.

Mr Nicholls said the park manager had agreed to address waste collection issues and review the fee structure and level of fees.

“It has been agreed that the service charge for power will not be implemented until September and it will be 50 per cent of that previously proposed,” he said.

“The waste system will be fully reviewed, as will truck movements, bin numbers, size and pick-up times, and cleanliness of bins must be assured.”

A spokeswoman for Australian Tourist Park Management said they were committed to making it an asset to Bright.

“After a period of review, we have also been given the all clear from our insurers to allow mobile vendors to enter the park,” she said.

“The ice cream vendor and the local bakery that previously traded at the park have been formally advised of the decision.”