HOUSEHOLD goods retailer Warehouse Sales will not be reopening, administrators confirmed yesterday.
And customers waiting to get their money back are not likely to hear good news anytime soon, with a glut of “complex” refund claims to sort through.
The retailer’s Wodonga store was among the chain’s many outlets across the state to close their doors without warning a fortnight ago, after going into external liquidation under the direction of financial services company KPMG.
At the time co-administrator Damian Templeton said it was “unlikely” the store would reopen — but yesterday that prediction turned into a definite.
“Unfortunately it won’t be reopening,” he said.
“I would expect the landlord would soon be seeking a new tenant.”
The shock liquidation has left hundreds of Border residents in the lurch — many had fully paid for items but not yet had them delivered, while others had part-paid for goods.
Mr Templeton said there were many complex issues to work through in determining claims, mostly to do with the items that were only half-paid for.
“The customers have made a claim but at the same time there are suppliers to the store that have not been paid, so they’re seeking to take back their goods,” he said.
“Because of the complexities of this we need to work through each claim individually to work out who has the right to claim.”
Mr Templeton said there was little legal precedence for cases such as this, making the waters even murkier.
He could not give a timeline as to when the claims might be resolved.
“Given the intricacies, it’s going to take a number of weeks to sort through,” he said.
“And there is the prospect of going to court, which is obviously something we’d like to avoid.”
While Mr Templeton couldn’t give an exact number of how many claims were being processed, he said the value of the stock involved was “in the hundreds of thousands”.
It is not yet known if the 70 employees across the state would receive any entitlements.