Eftpos was down for 24 hours and counting on Sunday at the East Albury IGA.

Manager John Paul Matthews said customers were generally reasonable about the inconvenience. 

“First thing Saturday morning, I got an indication when the first customer who tried to use eftpos was unable to,” he said.

“I was in there for a little bit helping with the situation – all we’ve been able to do is ask customers to use cash.

“Most have been able to do so, and we’ve had as good a response as you could expect from customers.

“I had been expecting for it to be up and going again by now.”

Mr Matthews said the cause of the disruption was not yet known. 

“We don’t spend too much time running around to see what’s happening,” he said. 

“Me hassling them is probably not going to make much of a difference.”

Telstra could not confirm how far the outage spanned and there was no consensus of problems among businesses along Borella Road. 

Newmarket Hotel owner Phil Nicholson said he had not been made aware of any issues and could not confirm if an out-of-action till was related. 

Mr Nicholson said he had spoken with a regular customer living in East Albury who was experiencing interruptions with their internet connection. 

A number of households in Albury reported issues.

A disgruntled resident told The Border Mail he was extremely unsatisfied with an email response from Telstra after 36 hours of disruptions. 

He said Telstra representatives had not handled the problem appropriately. 

Telstra area general manager Steve Tinker said the cause of the disruption was still being investigated.

"We are aware of an issue affecting ADSL customers in East Albury,” he said. 

"We are investigating the cause and will endeavour to try reconnect customers this evening.

"We are sorry for the inconvenience this is causing customers."