She went to the Telstra shop and was told to go home and phone the department responsible for fixing the phone line. This department can only be contacted by phone.

She tried to tell the shop assistant that her phone was dead. Tom and I went to Telstra to try to sort this out for our no​w very​ upset friend, and found, because of privacy, we couldn't organise the phone line repair​,  and neither could the Telstra shop. 

Our friend had to go back to the Telstr​a​ shop and they "let her" use their phone. Two ​hours and 43 minutes later, with no one answering, she cancelled her Telstra account.

This is absolutely dis​g​us​t​ing​.​

I wish to congratulate you on your editorial “Truth the casualty in game of dirty politics” regarding Bill Tilley  (The Border Mail, April 21). It is good to see some balance maybe coming back at The Border Mail. 

I grew up reading The Border Mail but in recent years have gone completely off it due to typical Fairfax bias.

In fact, about a year ago I decided never to buy another copy ever again. But I relented and bought one today and I was pleasantly surprised by your editorial.

I will start purchasing again now. I am hopeful this balance continues rather than just being a mouthpiece for the left. 

It is important to remember we are in a fairly conservative area so left bias could not be good for sales.

Having said that, I am a believer in gay marriage. I don't see why they shouldn't just be able to marry like the rest of us can. 

Anyway, thank you. 

Despite assurances to the contrary from NAB senior personnel, the bank has announced the Berrigan branch will close on July 14, leaving the township without a recognized bank.

There are lots of inconveniences that I could list ranging from the daily banking requirements of small businesses in the town to the aged and infirm that make their weekly visit to our branch for their modest banking needs. 

The bank trot out statistics about over the counter transactions not meeting expectations, and thus on a day to day basis they claim they are in a loss situation. 

This has to be an extremely narrow view when one takes into account the very wide base of NAB customers throughout the region whose banking contacts include business bankers, agribusiness managers and those able to use internet banking facilities.

They each are Berrigan NAB customers.

We are fortunate that businesses in our town (and I would suggest in most others) have a moral compass, and while they are in business primarily for their own benefit, they contribute in so many ways to the well-being of their town and its citizens. 

They participate in employment opportunities, sponsorship of community organisations, donations for a wide range of charitable needs for young and old alike. 

If they have a bad day, a bad month or a bad season they don’t sook and close shop, they buckle down and try harder. 

More importantly they stay put and don’t rush back to the big cities.

As one of the so called big four, the NAB has shown a complete lack of regard for people in rural Australia. 

Is there no one on its board of directors who can think other than maximising the bottom line and ensuring its CEO gets paid his or her millions?

It is well past time that the NAB re think its strategy and made a significant contribution back into the community that put it on top of the tree and in its privileged position.