THE chore of updating contact details when moving could be taken on by real estate agents in the future, an industry leader said in Albury this week.
Real Estate Insititute of NSW chief executive Tim McKibbin said the institute was lobbying state government to consider such a change.
“So that your driver’s licence and your electoral roll and car registration and the like can all be updated by us as part of our services,” he said.
Border agents heard more about the potential of technology at the annual institute roadshow held at Albury’s Commercial Club this week.
Mr McKibbin said while agents should embrace new methods, the personal approach could not be forgotten.
“Not all services can be provided by a computer algorithm,” he said. “It is a people industry and, for that matter, you need people to interact with people.”
Representatives from NSW Fair Trading, the Real Estate Employers’ Federation and the Office of the NSW Small Business Commissioner also took part in the roadshow.
During his visit Mr McKibbin attended the Albury novice auctioneers competition, won by Kaly Smith of KS Property Solutions.
Mr McKibbin said some of Sydney’s best-known auctioneers had come through this format.
“We’re very, very proud of providing that channel through to professional auctioneering,” he said.
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