Malcom’s story is one worth hearing

HEARING PROFESSIONALS – Advertising Feature

Malcolm Gillies shares his story.

Malcolm Gillies shares his story.

By his own admission, Malcolm Gillies had become a better talker than listener.

His habit of dominating conversations would disguise his difficulty hearing and responding to what others were saying.

Now retired, Malcolm’s hearing was causing issues in his role as an accountant and department head with Toyota Australia, along with relationships with friends and family.

“When giving presentations, I avoided taking questions from the back of the room. The phone ringing would cause anxiety… my confidence was taking a hit... noisy restaurants and cafés were impossible!”

After battling for years without help, Malcolm started wearing hearing aids eight years ago.

There was improvement, but he still struggled with feedback (whistling), noisy environments, and phone conversations – issues his first hearing aids and previous settings could not resolve.

Malcolm Gillies (centre) donates time at the Men’s Shed, a location focused on offering a welcoming forum for men to discuss health and well-being.

Malcolm Gillies (centre) donates time at the Men’s Shed, a location focused on offering a welcoming forum for men to discuss health and well-being.

A move from Kilmore to Wodonga meant a search for a new hearing care specialist and he found Simone Clyde at Hearing Professionals. 

Click here to go to the Hearing Professionals website

“Rather than trying to push me to buy new hearing aids, Simone was intent on maximising the performance of the ones I had already. She has been extremely patient and has worked with me every step of the way.” 

When it was time to look at new hearing aids, together they considered solutions from several world-leading hearing aid manufacturers. 

“A few months ago, Simone called after being at a training session for these new Signa Pure BT (Bluetooth) hearing aids.  They seemed to tick all the boxes.

“And now I want others to know the huge difference they have made to my life. You could say, I have done the hard yards, so hopefully others won’t have to.”

The Signa Pure BT hearing aids instantly adapt to different noise settings and are optimised for the situations Malcolm requires.

Whether watching TV, sitting in church, going for a stroll with his wife, or catching up with the boys at the Men’s Shed in Wodonga, they work perfectly. Importantly, he has complete control through an app on his phone.

He said his wife, Kate, and four daughters have noticed the changes too.

“I was becoming uptight due to the frustration my hearing was causing me. I don’t talk over the top of people so much anymore, so I’d like to think better hearing has made me a better bloke.”

The Signa Pure BT hearing aid is very discreet

The Signa Pure BT hearing aid is very discreet

HEARING AID TRIALS

Hearing Professionals in Wodonga offer trials of the latest hearing aids, such as the new Signia Pure BT. Call 02 6056 4440 or email info@hearingpro.com.au to find out more.