A desire to stay "ahead of the game" and "listening to customers" have sown the seeds for success for the newest members of the Albury-Wodonga business hall of fame.
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The Arnold family was inducted into the exclusive club in front of a packed house at the Albury Entertainment Centre on Friday night.
And after almost 127 years of service to the Border and North East region, it's easy to see why.
The business that started in 1892, when JG Arnold delivered fruit and vegetables in barrows and baskets to Albury households, now employs 90 staff in Wodonga and services as many as 9000 Border shoppers from its Osburn Street site, where it's been based since 1980.
A digital shift in consumer habits hasn't been a blocker for Arnold's Fruit Market either, with the business delivering to about 300 online customers a week and the same number of wholesale orders all across the Border and North East, including Albury, Lavington, Thurgoona, Wodonga, Baranduda, Beechworth, Yackandandah, Myrtleford, Bright, Falls Creek, Culcairn, Henty, Wagga, Chiltern, Howlong, Rutherglen and Corowa.
Promotions and marketing manager Louise Arnold, a fourth-generation operator along with her brother Roger (managing director), said the business had nurtured strong relationships with Border producers and customers alike.
"We are beyond thrilled to have been chosen to be inducted into this year's hall of fame," she told The Border Mail, which sponsors the award.
"Being able to provide quality fresh fruit and vegetables to the people of this region, along with supporting local farmers, makes our jobs very satisfying and rewarding.
"To be recognised in this capacity has allowed us to reflect on the generations of staff and family members that has made Arnold's what it is today.
"We appreciate the hard work of our ancestors, who have passed on the family legacy, and we will continue to do so for generations to come."
IN OTHER NEWS:
Meanwhile, Winemakers of Rutherglen were the toast of the business awards on Friday night, taking home two gongs.
The winemakers were crowned the most outstanding business on top of being named the outstanding not for profit/community organisation earlier in the evening.
Judges lauded the winemakers for their "ability to bring a disparate group of competing businesses together to create the renowned and well-known events of the Winery Walkabout and the Tastes of Rutherglen, demonstrating business leadership and vision".
They went on to say the winemakers "provided synergy for the Rutherglen region that goes beyond the boundaries of the region to impact Albury-Wodonga and Yarrawonga-Mulwala as well".
It was also a big night for Dr Renee Pigdon, who was named the outstanding business person shortly after her practice, Petfocus Vetcare, was recognised for excellence in innovation.
Judges paid tribute to Dr Pigdon's "passion" along with her willingness to "devote her spare time and resources to the interests of animal rescue within the community".
2019 BUSINESS AWARD WINNERS
Excellence in health, education and disability services: Icaria Health
Excellence in hospitality, leisure and tourism: Miss Amelie
Excellence in retail: Harrington Hair
Excellence in innovation: Petfocus Vetcare
Employer of choice: Dog Education Centre and The Personnel Group
Outstanding business person: Renee Pigdon
Outstanding young business entrepreneur: Zac Hayes
Hall of Fame induction: The Arnold family
Outstanding not for profit/community organisation: Winemakers of Rutherglen
Excellence in commercial, professional and business services: Dog Education Centre
Outstanding medium/large business: The Personnel Group
Outstanding small business: Tonkin Plumbing Group
Outstanding micro business: Peta Stewart
Outstanding new business: Townsend Veterinary Clinic
Most outstanding business: Winemakers of Rutherglen
- For more reaction and photos from the business awards, check www.bordermail.com.au over the weekend and Monday's print edition of The Border Mail