Reinstating a visitor information centre in the newly-installed carriages at Junction Square was among the suggestions raised at Wodonga Council's first community forum.
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During open forum, Della Poppins raised the carriages, currently up for lease, could be suitable.
"What are we waiting for - could council perhaps think about using one of those?" she said.
"I know in the past that council hasn't been particularly keen on having a visitor information centre.
"It's so much better if you have somebody you can deal face-to-face with, buy something local ... they're more likely to invest in the area."
Mayor Anna Speedie said she liked the idea but the location was not accessible enough and spending $349,000, the cost of the last centre, was not feasible in this year's budget.
"We plan to have an information desk in our new library arts space, and there is time in between that happening, but we still have our online systems," she said.
The forum heard the traditional visitor information centre set-up only captures about 2 per cent of the visitor market, with councillor Danny Lowe raising a recent national forum had outlined the model "isn't working anymore".
"I think we should let those investigations happen, and we will have the desk in the library for now," he said.
Earlier, house numbering issues in Badcoe Avenue were raised, with resident Judy Neilsen saying the scrambled sequencing also affected Peeler Street.
"Anybody coming to my place, which is second from the corner, can never find it," she said.
"I had a very irate carer visit me the other week, who spent half her time allocated for me looking for my number."
Numbering could change if requested by the eligible home owner, but after councillor Ron Mildren's query on whether council was using the right process to allocate numbers, chief executive Mark Dixon said the staff would look further into it.
About 10 members of the community and all councillors, bar deputy mayor Kat Bennett, were present.
Proceedings moved into open questions after the first half hour, with drainage issues between Watson and Mulqueeney streets adding to earlier discussions about infrastructure at the Logic centre.
Council was criticised for the wording of the latest rate notice as "peeing in my pocket and telling me it's raining", by outlining an average 3.5 per cent reduction in rates and charges when council has charged "the maximum legal amount" in line with the rate cap.
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Mr Dixon said the budget was "very fiscally restrained" and the council had not increased staff numbers "at all in recent years".
"We are not sitting back and spending liberally," he said.
"A part of this session is around transparency and to have people challenge us on specific areas.
"This is an opportunity for us to come and meet our community on a regular basis, and face these honest questions.
"Please give us feedback."