You think you are following the rules, then when you walk across the NSW-Victoria border, you're suddenly told you are no longer in the right.

When it comes to road rules and licencing issues, this is incredibly annoying and can sometimes lead to extra financial burden.

But it is heartbreaking when red tape starts affecting people's health.

The family of four-year-old Charlie Smith have to watch as their little boy tries to deal with a serious neurological condition, knowing that if they lived in Wodonga instead of Albury, he would be given access to cannabis-based drug treatments that could help him.

Because Albury Wodonga Health comes under the jurisdiction of the Victorian government, all their health treatment is linked to Victoria, not NSW - but the access to drugs they need is somehow an exception.

Week after week, we are told of ways the state border is causing problems in people's lives.

There are cross-border commissioners in place and state governments that promise to work together, but this just keeps on happening.

Just this week Albury MP Justin Clancy spoke in NSW Parliament about a win in eliminating a cross-border issue, where a change in legislation will mean Justices of the Peace can witness documents, including legal documents such as mortgage papers, that come from interstate.

"It will clarify an issue that has been causing practical difficulties for JPs and the public," he said.

"It will also provide a real benefit to the NSW community by making it quicker and easier to complete interstate transactions, especially property transactions."

That is no doubt a great result for people in NSW who needs those documents signed, but we need far more solutions, especially in the areas that are a bit more tricky.

Now a sick little boy has become the real human face of what happens when bureaucratic red tape gets in the way of healthcare - that needs a real solution.