Whatever the issue, there are bound to be many opinions on the best way forward and whatever the decision, not everyone will be satisfied.

But no matter the outcome, the views of those who would be most affected must be canvassed, considered and as far as possible, acted upon.

So when Rutherglen residents say they're dumbfounded to learn trucks will be diverted through their streets, you have to wonder about the success of this particular community engagement.

Regional Roads Victoria this week announced heavy vehicles in future would use Douglas, Reid and Scott Streets as part of their daytime route through Rutherglen.

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This reduces the pressure on Main Street, a safety goal surely all parties would support given it's a narrow, built-up zone popular with pedestrians.

It seems, however, at least some residents had no idea their streets were in the mix to become the new thoroughfare.

This is despite RRV's community consultation involving more than 500 people, along with traffic surveys, technical reports and assessment of more than 20 alternative routes.

Those taken by surprise say the proposed change is only shifting, not fixing, the problem and will jeopardise safety on a residential street.

You can see their point - the new route moves the trucks just one block away and retains an awkward roundabout entry into the detour.

It passes a car park, units and a sporting ground, all of which increase vehicle numbers and walkers of all ages.

RRV acknowledges these concerns and aims to work with residents and Indigo Council to identify any necessary safety upgrades, such as pedestrian crossings, lighting, line-marking or footpaths.

But some people haven't yet accepted the alternative route, with talk of meetings and petitions to vent their opposition.

So the campaign to remove trucks from Rutherglen's central street looks likely to roll on for some time yet.

In the meantime, please, everyone drive safely.