Because of Junction Support Services, one young woman who was in out-of-home care avoided homelessness and found "somewhere safe" for the first time.
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Another attributes the person she is today to the organisation's staff.
"I got to actually work out what I wanted to do with my life - and that is to do what they do ... help kids the same way they helped me."
These two accounts were shared at the not-for-profit's AGM on Friday.
Outgoing chairperson Sandra Dalton said 2019 was a "special year" for the organisation.
"It marks 30 years since our work began in Wangaratta, supporting people experiencing, and at risk of, homelessness," she said.
"This year also marks 20 years since we started our out-of-home care, providing 24/7 care across North East Victoria for young people who cannot live with their families or in foster care.
"We support people right across their lives, from the babies with their mothers in our young mums unit, to the children who receive counselling for trauma such as family violence ... and the people of all ages we assist with homelessness.
"It's also a year of change for us, as we said farewell to our chief executive, who back in 1989, was our first worker in that very first program.
"Thirty years later, she [Corienne Krich] leaves our organisation with 28 programs, 150 staff, 70 volunteers, six residential care homes for young people, and two offices.
"It's an extraordinary achievement by an extraordinary person."
Ms Dalton said new chief executive Megan Hanley had taken on the role after 10 years with Junction.
"Our organisation has experienced extraordinary growth in recent years," she said.
"Megan has the energy, drive and determination to lead Junction into a new chapter."
Ms Hanley said she was honoured to start as chief executive last month.
"With strong partnerships we are working together to do better for our community," she said.
"Our organisation does not operate to make a profit, it operates to make a difference
"Since 2010, we've had an 11 per cent average increase in revenue from funding sources, and we've also since 2010 had an 11 per cent average increase in funding spend on programs and clients.
"To the families, adults, children and young people who trust the team at Junction to share your stories at us, who are vulnerable but empowered to let us support you to reach your full potential, you are inspiring."
There were former clients, volunteers, support workers, committee of management members and representatives from support agencies at the AGM.
Staff spoke about their work, including a case worker in the navigator program.
Since 2016, the navigator program in partnership with the Department of Education and Training has helped 331 young people across the Ovens-Murray to re-engage with schooling or other training.
Family violence, which has increased in incidence in recent years, continues to be a major factor in Junction's work and in the lives of 70 per cent of their clients.
In the annual report, Ms Krich reflected on Junction's growth and said in 1999 there was "a serious lack of accommodation for local young people".
"Albury's Broughton House, which is now run by YES Unlimited, was at capacity, the rental market was tight and not accessible to many young people.
IN OTHER NEWS:
"But with funding ... the Wodonga Youth Refuge was born.
"The refuge has provided emergency accommodation ... it supports young people to get back on track.
"I am proud to have led an award-winning not-for-profit organisation."
Wodonga to benefit from project model
Border schools have signed up to a youth homelessness project that has led to a 50 per cent decrease in young people disengaging from education in Geelong.
At the Junction Support Services AGM, Rachel Habgood announced she would oversee the establishment of 'The Wodonga Project', based off Geelong's model.
"It's an early intervention program that meets young people in a universal setting - at schools - and surveys all the young people and works out where they're sitting in life," she said.
"What the Wodonga project does is group young people into three sections.
"One tier is around needing immediate, high-level support, and the next two down are lower-level supports - that might be some group work, or giving the family some extra help and advice or link to a service.
"It identifies really early what's happening for them.
"Rather than waiting until the crisis happens, it's catching things early, and putting in supports.
Ms Habgood said Wodonga was "the next shovel-ready project".
"I'm really excited we get to launch it today," she said.
"So far we've received $28,000 from Wodonga Council's community impact grant, we've also got Gateway Health, headspace, NELLEN, and Junction contributing a project worker.
"We're really excited about what that's going to mean for Wodonga.
"The Geelong Project is really backed by evidence.
"They saw a 40 per cent decrease in young people attending or seeking homelessness services, they also saw a 20 per cent decrease in the young people who were at participating schools leaving school early
"That's in just three years.
"What the data shows us is if we can go in early and provide supports."
An Albury equivalent has also recently been established.