NSW Corrective Services staff have opened the locked door on their operations.
A huge team of people are responsible for ensuring the movement of inmates and accused people from jail to court appearances and back.
About 10,000 people are involved in 24-hour work in the corrections system, including transporting people to prison, assessing their needs and running programs to rehabilitate them.
There are 175,000 inmate movements across the state each year, covering more than 3.2 million kilometres.
Senior correctional officer Cameron Burns said staff had been running a 24-hour operation at the Albury holding cells and court precinct since 2001.
Agitated inmates, escape attempts, fights in custody and mental health issues were regular issues in the system.
"It's a very complex situation with a lot of people behind the scenes," Mr Burns said.
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"It's very much an out-of-sight, out-of-mind operation behind closed doors and walls of a jail."
Two people who help the Albury operations run smoothly are husband and wife pair Jaideep and Sugam, formerly of India.
The pair - who asked for their last names to be withheld - moved from Sydney to Albury last year.
Jaideep said there were a wide range of jobs available within corrections.
"We have doctors, nurses, people who run programs for offenders to put them on the right path," he said.
"They can do certificates and learn trades to rehabilitate in the community.
"It's not just one job, there are a few different jobs.
"Our job is to keep our community safe."
His wife said it was important staff kept a close eye on inmates, especially when they first come into custody.
"It's our duty of care to look after them," she said.
Jaideep said the best way to deal with agitated inmates was by communicating with them.
"We assure them they will be looked after here," he said.
"Communication is the best tool to make them calm down."
The pair help to support each other in their roles.
They spoke out on Wednesday following National Corrections Day.
Minister for Corrections Anthony Roberts said this year's focus was on the camaraderie within the organisation.
Mr Burns said those who joined corrections received 12 weeks of on-the-job training followed by further training.
He said the work could be volatile and some inmates needed to be handled "delicately".
"The goal is for my staff to go home in the same condition they came into work," he said.