Graham Walker, who has a condition that forces him to use breathing aids and move with a wheelchair, is angry at Australian Unity.

The firm bought the government-owned NSW Home Care Services in 2016 but decided last May it would no longer provide help for most of those like Mr Walker who it inherited under the deal.

The economics of operating a service beyond Sydney have prompted the move which has hurt Mr Walker.

"It's totally a profit-based decision, they're not caring about people's needs they're just basing it strictly on profit," Mr Walker said.

In a last-ditch bid to convince Australian Unity to change its decision, Mr Walker wrote an email last month on behalf of him and another Albury client to the company's general manager service strategy Michael Robinson.

"We believe our lives and general wellbeing are at risk with the proposed transition to another provider and inexperienced staff," Mr Walker wrote.

"It is causing great anxiety and concern to ourselves and our wives, as they being our primary carers their workloads will be increased by having new support staff who will not know the routines."

Mr Walker told The Border Mail he needs two carers for showering, with one to help him wash and the other to hold his breathing mask.

He also requires aid with hoisting from his bed, dressing and feeding.

"It takes them at least six months to get to to know the idiosyncrasies of how my life operates," Mr Walker said.

"I can just start choking on saliva and when that happens I'm not speaking, I'm pointing to where I want something done and if you don't know what those signals are I'm done."

The Corryong saw mill owner, who lives at Lavington, received Albury's Citizen of the Year award in January for his community work.

"The reason I've been able to do all that volunteer work is the support I've got from the carers," Mr Walker said.

Mr Robinson reacted to Mr Walker's email by labelling it a "sobering insight into the gravity of the difficult but necessary decision we have made to scale down our NDIS services in your area".

"I am deeply sorry our decision has put you in this position," Mr Robinson wrote.

"We will work closely with you....and any alternative provider that you choose to ensure you are comfortable that your service requirements are capably met."

Providing special training and support for workers in the disability field deterred Australian Unity, which will focus primarily on aged care.

Mr Walker will put his case to the Royal Commission into violence, abuse and neglect of the disabled.