Helping people select the best telecommunications products for their needs and building lasting relationships is what the team at Yes Optus Albury love about the industry.
"Our favourite part of the telecommunications industry is being able to meet people from our community, we are able to keep long lasting relationships with people and small business in the area," Yes Optus Albury store manager Tianna Eyers said.
"We also get a chance to help people with their telecommunications issues and provide solutions that benefit them in their day to day life as well as keeping a little extra money in their pockets."
The team is currently made up of four employees including Tianna, Joseph the business specialist, Ajay the whole-of-house solution extraordinaire and Charlotte who is the customer service rep.
"We offer whole of house solutions to our customers, ranging from home internet to portable devices. We have so many bundles and different options for our customers and make sure that we can find the best possible solution for you and your family or business," Tianna said.
"We offer health checks on accounts for our customers to make sure they are getting the best possible deal available.
"We always try and offer as much support as we can for our customers and community.
"We're lucky to have a large group of regular customers that we know by name, it's really good to have a tight community that we know personally. We all are constantly waving and saying hello to the people we've met through work! Always happy to see a smiling and familiar face in our kiosk.
"At the moment a lot of people are trying to save a bit of money, luckily for us we've got some excellent deals available and some excellent solutions for everyone.
"Our business can be very challenging but it is also very special because we are able to connect with people and help them get connected. It's an industry that is constantly changing, the focus is really on our customers."
Visit the team at Kiosk KI004, West End Plaza, 487 Kiewa Street Albury or call them on (02) 6041 4411.