Russell Maher knows thoughts don't just pass like clouds, and he helps people experiencing mental distress to take control of their thinking.
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It's practical strategies like this Albury Wodonga Health wants to share in a series of podcasts.
Mr Maher, who works in the integrated primary mental health service, features in the first episode now live on the AWH website.
"I was in the back of a fire truck up in the Upper Murray, realising that it wasn't going be very long before I was off that fire truck and having to provide a service to those fire-affected communities," he described.
"When we land in a community it's about getting to know people, getting to meet them, having a relationship and then if we feel the need for a more targeted strategy, then we can actually start to introduce that."
But things have looked different during COVID-19.
Early intervention and capacity building manager Renee Murtagh, who joined Mr Maher in the first podcast, said it was spurred by the pandemic.
"We weren't able to do what we normally do to engage with the community," she said.
"We brought together a small group from within the service who are experts in their field and talked about some of the interesting conversations they would normally have with community members or service providers, and things that would be useful.
"We're hoping anyone who is interested in learning a bit more about mental health, or who is interested in the topics we're talking about will be able to listen."
Ms Murtagh and Mr Maher discussed bushfire recovery and strategies they give to people.
"Previously, there's certainly distress related to the actual fire and recovering from that, but now, we're seeing more so the added stress of social isolation," she said.
"COVID has prevented people from being able to move on in some way.
"They're not able to connect with people like they normally would and that's had a big impact on their mental state.
"We're an acute mental health service, so we've been able to continue to go out and see people.
"It's really about trying to work with the restrictions as best we can, while understanding at some point, we need to be able to help people to gather."
Ms Murtagh and her team, based out of Wangaratta, have expanded with funding from the state government for outreach into bushfire-affected areas.
"It's been happening all year but in the last month we've been able to increase our team - I have currently about six people on that team and we're recruiting for more people," she said.
"We have some clinicians going to Corryong, Alpine and Mansfield shires a couple of days a week.
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"There's really wide and varied work that we do and our main aim is to see people early in illness and also prevent mental illness."
The well-being and resilience podcast series will be released weekly on the Albury Wodonga Health website.
Clinicians will discuss the experience of new parents during COVID-19 and parent and child connection, and a consumer's personal experience living with borderline personality disorder.