A late clarification from the Victorian government that hospitality workers would require both vaccine doses to keep working caused problems for North East businesses.
Gum Tree Pies, with a cohort of young staff members whose second jabs were yet to happen, were facing a takeaway-only service on Saturday.
"I was keeping an eye on health orders and every possible business website and then saw an article about what the Victorian government had said ... it was a complete shock," co-owner Melinda Nedziak said.
"Our manager called the COVID hotline and they said, 'Yes, everyone has to be double-vaxxed'.
"I'd heard of other people calling Business Vic and being been told, 'No, they don't need to'.
"Fortunately, Bright Chamber of Commerce saw our post and told us we could have dine-ins under old limits."
Mrs Nedziak said clearer information would help businesses moving forward.
"I understand why it's being done, but we've survived 18 months of COVID, and the last two weeks, both my husband and I have almost had breakdowns, because there is just no clear information," she said.
"After they announced it (mandatory vaccines), you still had to wait weeks for appointments here."
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Mrs Nedziak hoped to have enough staff ready for Melbourne customers.
"We've had messages from them and can't wait for them to come, but we need to be able to have them sit in," she said.