A North Albury mother has described volunteers as a "god send" after they helped her family through years of hospital visits.
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Tyson Hubbard, 15, was diagnosed with Cystic Fibrosis when he was just six-weeks old at the Melbourne Royal Children's Hospital.
He also suffers a secondary lung disease and diabetes.
Tyson's mother, Lillian Hubbard, sought help from Very Special Kids hospice and family support services after he was diagnosed.
After experiencing the benefits of having volunteers, she is encouraging people throughout the Border and North East to get involved with the organisation.
"Sometimes you feel it all piling on top of you and feel like you're drowning," Mrs Hubbard said.
"Next minute, a VSK volunteer walks in the door and helps you out.
"It gave me the chance to have a coffee, a shower or do something normal and spend time with my daughter, Kyra.”
Very Special Kids operates a hospice in Melbourne and provides social workers and family support volunteers for when families leave the hospital.
There was one particular volunteer named Lynette who Mrs Hubbard said had a lasting impact on the family.
"She was a life saver," she said.
"Sometimes I'd struggle to get through the day without her and we are still friends.
"Kyra and Tyson are 16 months apart and at the time it was really hard to spread myself between the two.
"At that age, children shouldn't have to have thoughts that a parent likes one child more than another.
"VSK looks after the whole family and helps you function as normal as possible under such circumstances."
Tyson still travels to Melbourne every three months and the family continues to receive support from the organisation.
His family is one of 46 in the Hume region who use the service, the nearest volunteer base is in Shepparton.
Because there are no volunteers on the Border, the organisation will hold an information session in Albury at 6.30pm Tuesday.
People are encouraged to head to the Albury Wodonga Volunteer Resource Bureau on Hume Street to find out how they can help children and families dealing with life-threatening illnesses.
VSK marketing and communications manager Daniel Petrillo said no qualifications are required, but they are asking for a 12 month commitment.
"Every volunteer completes a 27-hour training program to learn skills in relation to listening, loss and grief and ways of working with children," she said.
To find out more, visit www.vsk.org.au.