Director of Operations Anne Gardner confirmed Tristar clinics in Albury and Wangaratta were only had a single general practitioner.

She said two doctors were working at the Wodonga clinic, including Dr Chaudhry Mansoor Ahmed.

Ms Gardner said she did not know why patients had been told Dr Ahmed had left the clinic.

Ms Gardner said another doctor would be starting at the Wodonga clinic next week, while another two were waiting for their medical board registration to be complete. She said recruitment for the Albury clinic was ongoing.

Hours at the Albury and Wodonga clinics have been reduced due to the doctor shortage, but Ms Gardner said this was a temporary measure and normal hours would be reinstated.

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"I do believe one of the three planned doctors [for Wodonga] may have practising rights across both locations," she said.

Ms Gardner said Tristar were aware the region required more doctors.

When asked when the recruitment for Albury would be complete Ms Gardner could not give a timeline, saying it depended on how long government departments took to process applications from suitable general practitioners.

"In Wangaratta we've experienced more challenges than in the Albury-Wodonga region," she said. "We've had less success recruiting there."

Ms Gardner said Tristar was committed to providing bulk billing services to the region.

"I want to reassure the community the Wodonga and West Albury clinics are in no way at risk of closing and the medical services there are expected to gradually increase over the coming 12 month period," she said.

"Tristar remains committed to providing bulk billing services in these locations."