A WODONGA carer with a needle phobia says he would not return to Albury hospital if his life depended on it.
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Danny Trim has lodged an official complaint after entering the emergency department twice on Sunday with chest pains.
He says childhood trauma has left him with a dread of needles and he became anxious when told a blood test was required upon his first visit around 5am.
"I said 'you can do whatever you want, but I'm a needle phobic'," Mr Trim said.
"I said 'you can knock me out, but I don't want to be conscious while you're doing it'."
Mr Trim said medical staff then discussed options and it was stated "if he becomes combative we can just hold him down and restrain him".
He then became scared and fled the ward, saying he swore at the doctor that he needed to learn a bedside manner.
Still hurting, Mr Trim returned to the hospital with his wife Terri about 11am.
"He was starting to double over, heavy breathing and the pain was getting worse," Mrs Trim said of her husband.
She said after a wait, a nurse with a clipboard raised concerns about Mr Trim.
"She said 'did you know he was in here earlier and he was very aggressive and combative and we don't know if we want him in here'," Mrs Trim said.
She alleged the pair argued before she said "stop having a go at me" and urged that help be given to Mr Trim.
Eventually with Mrs Trim calming him, Mr Trim had a needle injected for a blood test, but she said she felt uneasy about the care.
The Trims said the 45 year-old was diagnosed as having suffered two heart attacks and was told to go undergo a stent operation or he "will die within 24 hours".
Mr Trim said he opted to consider his fate but won't have surgery in Albury.
"I will never attend Albury hospital again...I wouldn't feel safe going there," he said.
"I would never attend that hospital again, literally if my life depended on it.
"There's nil faith and trust."
Mr Trim complained to Albury Wodonga Health on Monday, telling them he felt threatened and intimidated by his treatment.
The former Lake Hume caravan park manager said he was telling his story to encourage a change in care.
"If someone is having a heart attack, I'm not a medical professional, but I would have thought you kept them calm rather than agitate them," Mr Trim said.
"I'm not crying 'oh woe is me', I'm crying 'god help the next person'."
Albury Wodonga Health confirmed the complaint.
"The matter has been referred to the clinical governance unit for investigation and the patient will receive a response following completion of that investigation," it stated.