Complaints have been made in a submission to the Senate's Administration of Sport Grants inquiry, which was received by the committee this week.

The croquet club said the grant application was made in good faith to help with funding its lawn rejuvenation project and included details of a portion of the works to be paid for by the club.

Proposed works consisted of installing drainage to two of the playing courts and relaying the playing surface of three courts with new lawn turf.

In December 2018, they were told by Sport Australia they had been unsuccessful in round one, but would be considered for a grant in round two - then they never heard from the organisation or then Sports Minister Bridget McKenzie.

Despite contacting Senator McKenzie by email in March 2019 for an update, questions were ignored.

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"The club is concerned that being ignored is not a respectful way to acknowledge a serious application submitted in all good faith by the club," the submission stated.

"The application takes time to collate and prepare and involves contractor's quotations for proposed works, a project timeline, and an outcomes statement.

"All this is prepared by volunteer club members committed to the long term development of the club facility and to receive no feedback is viewed by the club as arrogant and inept management of the grants process, giving no confidence but simply cynicism towards further applications."

The club asked why no feedback was offered about the merit or standing of its application, or its rating as assessed by Sport Australia.

It comes after Senator McKenzie last week made her own submission to the inquiry, where she stood by the decisions she made with ministerial discretion.

Hearings in the inquiry have been postponed during the coronavirus pandemic.