Like all volunteers, for Dennis and Sharon Martin helping out was a way of giving back to their community.
But it has become so much more for the Wodonga husband-and-wife team.
And to celebrate National Volunteer Week, the Martins are encouraging anyone who is thinking about volunteering to "just give it a go".
"I can't even describe the feelings Sharon and myself get out of volunteering," Mr Martin told The Border Mail.
"It is so much more than just giving back; we do so many different things to keep us busy.
"Especially working on the emergency relief at Uniting has really opened our eyes to the issues going on in our community.
"Just being there as a friendly face is sometimes the best thing for some people who are homeless or going through domestic violence.
"You think you know a community and you don't really think homelessness in the country is an issue, but it really is."
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Among many volunteer titles, Mr Martin is a lead volunteer and fill-in emergency relief co-ordinator while Mrs Martin is an emergency relief interviewer and foodstore assistant at the Uniting Wodonga relief centre.
"It all started when some friends of ours were helping out at the Uniting annual Christmas lunch so we went along and we haven't looked back," Mr Martin said.
"That was four years ago now and we have progressed from just one shift a week to four mornings a week. It keeps us busy but we can also see how much volunteers are needed to keep these great centres going."
Mr Martin said a little went a long way with volunteering your time.
"It doesn't have to be four days a week like us, we do that because we love it," he said.
"It can just be one morning every second week; that is the beauty about volunteering, it is when it suits you.
"But there is always room for more, and you get to meet some pretty great people while doing it. And honestly it will really boost your spirits.
"The Border has a great community but when you see people helping others, that is just a really nice thing to be apart of."
Uniting Goulburn North East executive officer Jennifer Sleep said volunteers were "at the heart of everything we do in this community".
"With the current pandemic, we need volunteers more than ever, particularly with our emergency relief services and community meals programs, so if you can help, please get in touch with us," she said.
National Volunteer Week runs from Monday to Sunday and the 2020 theme is "Changing Communities. Changing Lives".