Genevieve, her sister Grace, mum Louise and dad Ian were surprised at their Cudgewa property by the Sebastians.

They came bearing gifts - $10,000 worth in fact - through an initiative by Amazon Australia and charity Drought Angels.

Jules Sebastian called them the "kindest, sweetest family" ahead of spending the afternoon at the Middletons' sheep farm.

"To see that in the face of hardship and tragedy, that they are just showing up day after day, and still doing their really hard work ... it's an honour to be around people like that," she said.

"We heard their story and the hardships they've faced this year with health issues, with the bushfires, and then COVID-19 hitting.

"For us to come here and share this experience with this beautiful family ... and deliver these smiles to them has just been an absolute joy."

Mrs Middleton told the couple of drought, her diagnosis with bowel cancer in September and the horror of the Upper Murray fires.

"I found out that I had bowel cancer and went to Melbourne and had surgery - luckily it was really, really early," she said.

"On New Year's Eve, that's when the fire came through and wiped us out here.

"We had sheep euthanised ... I remember 9 o'clock at night going to cook my family tea, and looking down at my work gear and there was just sheep blood, dirt and ash.

"I thought 'How do you get through this?'.

"We had that huge recovery period ... it was all hands on deck.

"You can't stop, there's always people worse-off than yourself.

"I know for a fact there are farmers in North Queensland and out West in drought."

Guy Sebastian said bushfire-affected communities had "really done it tougher than most people" in 2020.

"We landed in Albury and then were driving for over an hour - you could see the scarred landscape and that's a reminder of what everyone's gone through," he said.

"You drive through towns and there's drought and bushfire counsellors everywhere and this is not a problem that's gone away; this is going to impact a lot of people in our rural communities for a long time.

"I'm in so many of these towns and I always say this is my favourite part of what I do ... when I'm on the road in these rural communities."

Mrs Middleton said it was quite the shock seeing the singer-songwriter and his author-wife at her home.

"I knew some people were coming to do a film, and I thought it was to raise awareness for the amazing work Drought Angels do," she said.

"It's one of the most incredible charities."

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Mrs Middleton, who is a maternal-child health nurse, said she also wanted to publicly thank the Albury-Wodonga and wider community for their support in 2020.

"The generosity was incredible. Those small things make a huge difference and they keep you going," she said.

The Middletons received new couches, a computer and drone, satellite phones and more in the $10,000 hamper from Amazon.

They are among five farming families receiving a hamper valued over $5000 and 2000 will receive gift cards.