Albury shops urged be ready for calls from National Relay Service

Victoria Ellis
By Victoria Ellis
Updated October 11 2021 - 11:12am, first published 6:00am
FED UP: Albury resident Leisa King, who is deaf, says it is very frustrating when businesses hang up when she calls them through the National Relay Service. Picture: TARA TREWHELLA

An Albury resident is urging local shops and services to provide better service to deaf customers, after being repeatedly hung up on when calling in using the National Relay Service.

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Victoria Ellis

Victoria Ellis grew up on the Border and loves reporting for her home community. She is a University of Wollongong Journalism graduate. In 2018 Victoria was awarded the Bruce Gordon Scholarship for Journalism and completed a 10 week internship with WIN News Illawarra. In 2019 she was awarded The Border Mail's Cameron Thompson Scholarship, where she completed a three week internship, before taking up ongoing employment in 2021.

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