Albury's Quality Resort Siesta was named the best in the country for customer service and guest experience last week.
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The resort took home the Quality Hotel of the Year Award 2019 for the Choice Hotels Asia-Pac group which shines a light on the top performing hotels across the network and region.
Owned by the Jones family since 1983, current managers Nolene and Stephen Jones said the award was a huge achievement.
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"To be recognised and rewarded amongst the network's best was a major coup for our family owned and managed business," Mr Jones said.
"This is an incredible achievement for everybody, particularly for our loyal and committed team of 60 employees, some of whom have been with us for over 20 years."
