YOUR SAY: Border Mail letters to the editor

I had tenants vacate my rental property 6 years ago.

Every month for six years I keep receiving a phone bill from Telstra addressed to the now long-gone tenants.

IN OTHER NEWS:

The letters are returned each time advising of their move but still the bills keep coming.

I cannot access telephone support because the option is not offered and I'm advised by a computer voice to try online help but it's a revolving door because there's no option to cover this scenario.

I even took the letter to the Telstra store in Albury and explained all this to the manager, who said she would fix the issue.

One month later I got two bills in one day addressed to the old tenants.

Just what does it take for Telstra to fix this absurd and laughable issue?

How much money has Telstra spent in mailing bills to a person not living there for six years and the inconvenience of having to redirect the letter back to Telstra which must go into a black hole in its dysfunctional administration?

I'm sure I would not be the only person this is happening to.

Is this what we pay Telstra's CEO a massive salary and bonuses for, to oversight this pathetic organisation?

Telstra has neither shame nor a solution to its dysfunctional management and the taxpayer keeps footing the bill for its incompetence.

You would think that after recent and current royal commissions into aged care that our aged residents would be receiving better attention from our local general practitioners.

With COVID-19 restrictions, telephone consultations have been the most preferred method. But this does not always allow the patient to be given the best one-on-one care, and it also seems that more general practitioners have regular business hours.

It is more concerning that aged care facilities do not seem to be able to attract general practitioners to visit on a regular basis.

There is one GP known in our region to make themselves available and they might not be the preferred choice to the resident or family.

What if this GP retires or is not well who will be available?

Emergency departments are already feeling the demand when you cannot get into a surgery sooner than a week in most scenarios, let alone have a regular GP familiar with your health history.

I have just received a letter from AusNet "Services" saying they will interrupt my supply on on December 23 from 9 am to 3 pm.

Two days before Christmas, when we are all entertaining friends and relatives, some disabled, and these clowns want to cut supply for six hours.

Surely the top of starting gates at Wodonga races, with the exposure far and wide around Australia and overseas through the TV coverage, is a space worth featuring the region.

The sign on top is Bet 365.

Why is it not Rutherglen wine? Destination Rutherglen should see the sponsorship potential.